Car Accident Claims

Key Points to Remember When Claiming Compensation for a Car Accident
- You can claim compensation if the accident wasn’t your fault. This includes accidents involving another car, a motorcyclist, a cyclist, or a pedestrian.
- Even if you were partly to blame, you may still be able to claim. In certain situations, you can claim compensation even if you share some responsibility for the accident.
- You don’t have to be the driver to make a claim. Passengers or people travelling in a vehicle (such as a taxi) can also make a compensation claim.
- Claims can be made for accidents caused by poor road conditions. If hazardous road conditions contributed to the accident, you may be entitled to compensation.
- Compensation amounts depend on the severity of your injuries and their impact on your life. The more serious the injury, the higher the potential compensation.
- The general time limit for making a car accident claim is three years. You typically have three years from the date of the accident to start your claim.

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3 Easy Steps To Make Your Claim
1
call us or fill out our form
The first step is simple. All you have to do is get in contact and a member of our team will discuss your accident/ injury with you. We will gather information regarding your claim and advise you on how best to proceed.
2
Complete Claim Requirements
3
Receive Compensation
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Starting your claim is easy! Call us on our 24/7 helpline or email us to get a response from one of our expert team members.
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Frequently Asked Questions
How long do I have to make a claim?
You typically have around 3 years to start your personal injury claim and the time is counted from the date of your accident. If the date of your accident is approaching limitation, we can apply for an extension in most cases to ensure you do not lose the right to claim.
There are exceptions to the three-year rule in some cases, so if you think you might have a claim we advise you to contact us as soon as possible so we can determine your chances for successful compensation.
If you are making a claim for an accident at work then there are 3 main exceptions to the three-year rule:
- Mental Capacity – if your loved one no longer has the mental capacity to make a claim themselves
- Working Abroad – if your accident happened while you were working abroad.
- Defective Work Equipment – if your injury was caused by equipment that had a manufacturing defect.
How much compensation could I receive?
The amount of compensation varies depending on the type of accident, the severity of the illness or injury, and the individual situation as each person can be affected differently.
As the amount varies case to case, our personal injury solicitors can assess your situation and provide you with a more accurate quote. For a quick estimate on how much you could be entitled to, why not visit our claims calculator?
What can I claim for?
Depending on your case you can claim for both general and special damages.
General damages are made up of the pain, suffering and loss of amenities due to the injury caused. This will be detailed in the medical report written by the medical expert following an independent examination.
Special damages:
- Travel Expenses
- Medical Care & Prescription Costs
- Rehabilitation
- Loss of Earnings
- Household Assistance & Adaptations
- Vehicle Damage
- Vehicle Hire, Storage & Recovery Charges
- Any other out-of-pocket expenses
Can I make a claim for someone else?
Yes. You can make a claim on behalf of a child under the age of 18 and/or if the claimant lacks the mental capacity. For all other claims, you are welcome to make an enquiry via our website or our contact centre for information which may assist your friend/relative who has been involved in an accident.
What Should I Do If I Have Been Injured?
There are several things you can do to help support your case if you have been injured or been involved in an accident and feel you may be entitled to make a claim:
- Gather photographic evidence: clear pictures of the accident area can be really helpful although it may not always be possible
- Obtain witness statements: these help us build your claim
- Record any injury details and/or symptoms: This will support any medical evidence and show the rate of your recovery.
- Record any financial losses: This includes any expenses you’ve personally made as a direct result of your injury.
- Household Assistance & Adaptations
If you have been injured at the workplace then you should also:
- Ask for help: A trusted colleague or your trade union representative can help you sort things out.
In some types of situations, one or another party can be at partial fault. If you think this might be the case, we advise you to contact us for a free consultation where we will distinguish your chances to claim.
What will it cost me to make a claim?
Claims 24 work on a no-win – no-fee basis.
No win, No fee is a risk-free way of getting compensation for an injury or illness that wasn’t your fault.
It means there are no upfront costs, and there are no legal fees to be paid in the unlikely event that your claim is unsuccessful.
If you win your claim, we may make the following deductions:
- A success fee of between 25% for winning – could be more in some cases
- The solicitor’s fee if this is unrecoverable – this is usually capped to a success fee
- The 3rd party insurers normally cover all legal fees, disbursements and expenses but if there is a shortfall, then this may be deducted from your compensation as a success fee usually capped at 25%
We believe there should be no surprises when making a claim with us, so anything you need to know when making a decision will be made clear from the get-go. Come and talk to us for free for impartial advice.
How long will it take to settle my claim?
The average time from the moment you contact Claims 24 till the moment you receive your compensation payout is 6-8 months. However, every situation is different and the time frame depends on many factors – one of them is your co=operation with us.
By providing all the correct information and attending all of the medical appointments on time (which we arrange for you), your file handler will be able to build a strong case on your behalf resulting in a quick, efficient payout. Therefore, we kindly ask you to help us, and we will help you – because together we can achieve more.
Should I claim if a friend or relative was driving and caused the accident?
The average time from the moment you contact Claims 24 till the moment you receive your compensation payout is 6-8 months.
However, every situation is different and the time frame depends on many factors – one of them is your co=operation with us.
By providing all the correct information and attending all of the medical appointments on time (which we arrange for you), your file handler will be able to build a strong case on your behalf resulting in a quick, efficient payout.
Therefore, we kindly ask you to help us, and we will help you – because together we can achieve more.
What is the process for making a claim?
The average time from the moment you contact Claims 24 till the moment you receive your compensation payout is 6-8 months.
However, every situation is different and the time frame depends on many factors – one of them is your co=operation with us.
By providing all the correct information and attending all of the medical appointments on time (which we arrange for you), your file handler will be able to build a strong case on your behalf resulting in a quick, efficient payout.
Therefore, we kindly ask you to help us, and we will help you – because together we can achieve more.
When can I make a claim for a car accident?
There are three main conditions when claiming compensation following a car accident:
- The person should not be at fault for the accident.
- The person must be injured either physically or psychologically.
- The accident must have happened within the last three years.
However, there are exceptions to these and so if you have any doubts about whether you are entitled to claim or not, do not hesitate to give us a call for a free consultation.
Can I claim if I was not wearing a seatbelt?
Wearing a seatbelt is a recommendation for your own safety, however, sometimes people just forget to wear it. If this is the case, you can still make an accident claim, but the amount of compensation might be slightly lower than you would get if a seatbelt was worn.
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